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Profitable Patient Care
SMS Terms and Conditions

Effective date: February 26, 2024 (hereafter referred to as “RMM”)  is committed to business practices that help protect the privacy and security of our clients and their information.  You can review our privacy policy here.  By signing up for RMM notifications, you agree to be bound by the SMS Terms and Conditions set forth herein.


RMM offers its text messaging service whereby we contact you via text message to provide you with information regarding general questions or (if an existing member), your account with RMM and other applicable notifications.  By signing up for the RMM text messaging service, you expressly consent to receive text messages from RMM at the telephone number(s) that you provide.  


By opting-in, you acknowledge that you are 18 years or older.  You also acknowledge that you are the current wireless service plan subscriber and/or an authorized user of the mobile number(s) provided, or you have been granted permission by the subscriber to enroll the mobile number in this service.


You hereby grant RMM permission to send automated text messages to the enrolled mobile number through your wireless carrier until such time permission has been revoked in accordance with these Terms and Conditions.  You are not required to agree to the receipt of text messages in order to become a RMM member.


Opt In Information


In order to receive text messages via the RMM text message service, you can text the word JOIN (no spaces, letters or other characters before or after) to 1-866-991-9791.  


Opt Out Information


To stop receiving text messages from RMM, text STOP to the number from which the text messages are being sent.  If you choose to revoke your consent by texting STOP to the text message you receive, your message should include only the word STOP (no spaces, letters or other characters before or after).  Otherwise, the system may not recognize your request.  RMM will confirm the receipt of your cancellation via text message and indicate that you will no longer receive text messages from RMM.


Frequency/Content of Messages


If you have opted to receive text messages from RMM, you expressly consent and acknowledge that some messages may be sent based on your initiation or interaction with RMM, and therefore the frequency may vary based on your activity and communication with us.  Rarely, we will contact you regarding matters of importance to you, such as past-due notices, service interruptions, new features, etc..  By opting-in, you consent to the receipt of these messages.  Please be advised that RMM expressly prohibits the disclosure of sensitive information via text message (including, but not limited to PHI and credit card/billing information).


Support Requests


If you are experiencing difficulties, you can reply with the keyword HELP (no spaces, letters or other characters before or after).  You can also email us at or give us a call at 1-866-991-9791.


Associated Costs


Message and data rates may apply for any message sent to or from RMM.  Consult your mobile carrier for additional information regarding your text or data plan.


Changes in Terms


RMM reserves the right to change the terms and conditions set forth in this agreement and/or cancel the text messaging service at any time.  Changes will take effect when posted on the RMM website.  After changes have occurred, your continued use of the text message service shall constitute acceptance of the modifications to our Terms and Conditions.  Please check our Terms and Conditions regularly to stay informed of any changes.


Indemnity & Limitation of Liability


To the maximum extent permitted by law, you agree to indemnify, defend and hold harmless RMM, its employees, contractors and shareholders, from and against any and all damages, liabilities, claims, judgments, actions/causes of actions, expenses (including attorney fees), and costs, or penalties of any kind that may arise as a result of your use of the RMM text messaging service.  Wireless carriers are not liable for delayed or undelivered messages.  In addition, RMM is not liable for any acts or omissions of third parties, including delays in transmission of messages, or any acts beyond our control.


Governing Law


The Terms and Conditions set forth herein are governed by the laws of the State of Kentucky.

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