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Profitable Patient Care

Frequently Asked Questions

  • We charge a flat fee of $275 per month per pharmacy. We do offer a discounted rate ($225 per month, per pharmacy) for large groups, as well as pharmacies under common ownership who enroll five or more stores.

  • Our membership fee includes an initial onboarding call, initial patient set-up call, and access to our patient dashboard, as well as on-demand training videos.  Support is also available via dashboard messaging, email or telephone during normal business hours (8:30 a.m.-5:00 p.m., Mon-Fri), excluding major holidays.  All times are Central.

  • With Retailmymeds, there is no long-term commitment. We require a 30 day written notice if you decide the program is not right for you.

  • We accept most credit/debit cards, as well as recurring ACH payments.  For bank drafts, our processor requires ACH verification through Plaid.

  • Plaid is required for account verification for automatic ACH drafts. Depending on your preference, you may also use a credit card to set up automatic payments. This method does not require Plaid verification.

  • Visit our website and select Request Info/Enroll. Fill out the contact information and choose to register and begin.

  • We have a limited number of pharmacy owners throughout the country who have graciously offered to share their experience with current and prospective Retailmymeds pharmacies.  Please email us at for more information.

  • You can always try to reset your password using the “Forgot Your Password” link.  If you have forgotten your username, or are unable to access your account after attempting to reset your password, please email us at for further assistance.

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